Small Office IT Support works for organisations of typically 5-10 users with a lower IT requirement than larger organisations. Typically, support is covered through a Telephone & Remote contract with engineer visits purchased on pay as you use basi.
Support advice and service levels are maintained with Small Office IT Support!
Contract Components
- 24×7 Telephone & Remote Support
- Regular Scheduled Onsite Engineer Visits
- Critical Server, Connection & Backup Monitoring
- Network & Data Security Audit
- Disaster Recovery Report & Planning
- Quarterly IT Strategy Reviews
- 99.9% SLAs
- Monthly Reporting
Visit our website for more info!
http://www.knowall.net/it-support/small-office-it-support/
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